TERMS OF SERVICE

1.CONDITIONS OF USE

Welcome to Naturelle By Iqra Khan ('Naturellebyiqrakhan', "we", "us") website, NATURELLEBYIQRAKHAN.CO.UK (the "site"). We kindly ask that you abide by the terms and conditions that follow. Your use on the site constitutes your agreement with the conditions that follow and we reserve the right to revise the conditions at any time. When we make changes we will post them here. If you do not agree to the conditions , please do not use our site.

2.SHIPPING

We aim to dispatch all orders within 8-10 business days.

Once orders are dispatched, customers will automatically receive a dispatch email with a tracking number and orders are signed on delivery for that extra safety.

UK orders take an extra 2-3 days to be delivered while international orders can take anywhere between

5-20 days after dispatch.

3.RETURNS & EXCHANGE

We do not offer returns or refunds due to hygiene purposes.

Before using any of our products, make sure that you run a test patch before hand, just in case a reaction happens. If a reaction occurs then please discard of the product at once. We cannot offer returns or refunds due to this either for hygiene purposes.

 

Please note that for all shipments, we are not responsible for lost or stolen packages.

Naturelle By Iqra Khan is not responsible for duties and fees mandated by customs and can not ship out replacement packages.

Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Naturelle By Iqra Khan assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 2 weeks.

Your 100% satisfaction is important to us.

 

4. PAYMENT TERMS

When purchasing from our site, full payment needs to be made first via stripe, after which orders will be dispatched. This can also include special fees or billing charges, shipping taxes and more that may be relevant.

 

5. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to use any order you place with us. We may,in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed under the same customer account,  same credit card, same billing or shipping address

. In the event we make a change or cancel your order, we will attempt to contact you through the email or phone number that is provided at the time the order was made. We resreve  the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors .

You agree to provide current complete and accurate purchase and account information for all purchases made at our online store. 

 

6. DISCLAIMER

NATURELLE BY IQRA KHAN IS NOT LIABLE FOR ANY INDIVIDUALS REACTIONS TO ANY INGREDIENT.  REMEMBER TO READ OUR LABELS AND INGREDIENTS LIST CAREFULLY AND FOLLOW THE APPROPRIATE DIRECTION FOR USE. 

WE ADIVISE DOING AN ALLERGY PATCH TEST BEFORE HAND, JUST INCASE A REACTION HAPPENS DISCARD OF THE PRODUCT IMMEDIATLEY. 

 

Please also bare in mind that everyones skin is different, results that are shown in reviews are from real customers that have used NATURELLE BY IQRA KHAN products are not guaranteed to be the same for every person, however similar results are achievable but again NOT guaranteed.  

7. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

8. THIRD PARTY LINKS 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

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